Whether you're evaluating HubSpot, stuck on a technical challenge, or ready to unlock capabilities your team didn't know existed — we're here to help. No sales pitch. No pressure. Just an honest conversation about what you're trying to accomplish and whether we can help you get there.
Within 1 business day
Technical, AI, Integration, Workflow audits — no charge
Fixed-price proposals after discovery
Tell us about your project, challenge, or question. We'll respond within 1 business day.
We respect your privacy. Your information will never be shared with third parties. See our privacy policy.
Prefer to talk live? Book a time directly on our calendar. 30-minute calls for quick questions, 60 minutes for project discussions.
All times shown in your local timezone. You'll receive a confirmation email with a calendar invite and video link.
Best for: Detailed questions, sending files, non-urgent inquiries
Response time: Within 1 business day
Best for: Quick questions, urgent issues for existing clients
Available: Monday-Friday, 9am-5pm MT
Scan to connect on WhatsApp
Or text: (801) 815-2926
Best for: International clients, quick file sharing
Best for: Networking, staying updated on HubSpot tips
We share HubSpot insights weekly
Within 1 business day
We'll respond to your inquiry via your preferred method. If it's a quick question, we'll answer it right away. If it's more complex, we'll schedule a call.
30-60 minutes
We'll ask questions to understand your situation: what you're trying to accomplish, what you've already tried, current HubSpot setup, timeline and budget constraints.
No sales pitch. Just getting clear on the problem.
During call or within 24 hours
We'll tell you: can we help? (and if not, who can), rough timeline and ballpark cost, potential challenges, whether you need us or can DIY it.
3-5 business days
If you decide to move forward: detailed technical specification, fixed-price proposal with clear scope, project timeline with milestones.
No surprises. No scope creep. No hidden costs.
No. Discovery calls, technical assessments, AI readiness reviews, and workflow audits are free. We only charge when we start actual implementation work.
The exception: If you want a detailed technical specification document without committing to implementation, we charge $750 for the assessment (which converts to credit if you proceed).
Yes. We work with clients globally. Most communication happens via email, Slack, or Microsoft Teams, with scheduled video calls for kickoffs, demos, and training. Time zone differences have never been a problem.
We work with companies from 5 to 500+ employees. Our sweet spot is mid-sized companies ($5M-$100M revenue) with technical challenges that standard HubSpot agencies can't solve.
If you're a small business with a straightforward need, we'll tell you honestly — and often recommend a more cost-effective solution or a different partner better suited to your situation.
Project-based: Fixed-scope implementations with clear start/end dates
Retainer-based: Ongoing support, optimization, and new feature development (from $2,000/month)
Hybrid: Project implementation followed by optional ongoing optimization
Most clients start with a project, then add ongoing support if they need it.
Simple projects (agent activation, workflow audit): Can start within 1-2 weeks
Complex projects (custom integrations, major migrations): Typically 2-4 weeks from proposal acceptance to kickoff
Urgent projects: We can sometimes expedite for critical business needs — just ask
We'll give you realistic timelines during discovery, not overpromise to win the deal.
That's totally normal — and exactly why we do free discovery calls. We'll ask questions, look at your setup, and help you figure out what would actually move the needle for your business.
Sometimes that's a custom integration. Sometimes it's cleaning up your data. Sometimes it's just showing you a HubSpot feature you didn't know existed.
We'll tell you honestly what we think you need, even if it's not what you initially asked for.
Or email directly: info@pivotslc.com