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HubSpot AI That Actually
Drives Results

From Breeze setup to custom AI solutions — we make HubSpot's AI tools work for your business. The companies seeing real results aren't just turning tools on. They're configuring them right, feeding them clean data, and building custom solutions where native tools fall short.

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Real Impact From Our Own Rollout

We activated just 2 AI agents for two team members as a pilot. In the first 30 days, HubSpot measured 12 hours saved — 6 hours per person per month. Scale that to 10 agents across a team of 20 and you're looking at 7,200 hours reclaimed per year. That's 3.5 full-time employees worth of capacity — from tools already included in your HubSpot subscription.

Customer Agent Demo - Live CRM Data Query
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Advanced Implementation

Most Companies Use Customer Agent for FAQs. We Connected It to Live CRM Data.

Standard Customer Agent answers questions from your knowledge base — helpful for static information like "What are your business hours?" But when customers ask account-specific questions, standard implementations hit a wall.

The problem: A customer asks "How many loyalty points do I have?" Standard Customer Agent can only say "Please log into your account portal or contact support." The customer still waits. Your support team still gets interrupted.
Our solution: We built a custom API integration that lets Customer Agent query live HubSpot data in real time. When a customer asks about their points balance, the agent requests their client ID, calls our API, retrieves their exact balance from HubSpot custom properties, and responds in under 2 seconds — plus proactive guidance on redemption options and expiration dates.

The real value: Customers get instant answers 24/7. No waiting for support. No logging into portals. No back-and-forth emails. And your team never sees these requests — they're resolved automatically.

What this unlocks for your customers:
  • "Where is my order?" → Live shipping status from your fulfillment system
  • "What's the status of my RMA?" → Real-time return authorization updates
  • "When is my next invoice due?" → Billing data from your accounting system
  • "How many licenses do we have left?" → Current subscription details
  • "What's my account balance?" → Live AR data
Read Full Technical Breakdown →
AI Services & Pricing
Three Levels of AI Implementation
We match the approach to the complexity. Simple activations don't need a six-week project — and custom AI builds deserve more than a checkbox setup.
Quick Start

Agent Activation & Training

$2,500 per agent

Straightforward setup, configuration, and team training for agents that work out of the box with the right settings.

  • Agent activation and configuration
  • Settings aligned to your business (selling profiles, brand voice, tone)
  • Team training on daily use and management
  • Breeze Intelligence enrichment setup and credit forecasting
  • 1-2 week delivery
Best for: Prospecting Agent, Social Post Agent, Knowledge Base Agent, Breeze Assistant, Deal Loss Agent, Call Recap Agent, Customer Health Agent, RFP Agent
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Full Implementation

Agent Implementation & Optimization

From $5,000 scoped per project

Agents that need content preparation, workflow design, data readiness, or ongoing tuning to perform well.

  • Knowledge base audit and content gap analysis
  • Agent configuration (branding, tone, escalation rules)
  • Channel assignment and handoff workflow design
  • CRM and ticketing integration
  • Performance dashboard setup
  • Comprehensive real-world testing and team training
  • 2-4 week delivery
Best for: Customer Agent, Data Agent, Content Agent, Personalization Agent, ABM Landing Page Agent, Cross-sell/Upsell Agent
Most Popular
Most Powerful

Custom AI Solutions

From $10,000 scoped per project

When you need an agent connected to live CRM data, a third-party app, or AI capabilities that don't exist natively in HubSpot.

  • Custom coded workflow actions
  • External AI API integration (Claude, OpenAI, etc.)
  • Cloud hosting setup (AWS Lambda/Vercel)
  • Error handling, logging, and monitoring
  • Architecture documentation
  • 30 days post-launch support
  • 3-6 week delivery
What we can build: Claude API integrations, custom coded actions, live CRM queries, automated PDF generation, third-party AI connectors, predictive models
Scope Your Project →
Most companies start with a free 45-minute AI assessment. We'll look at your portal, your goals, and tell you exactly what makes sense — no pitch, no pressure. If all you need is a $2,500 activation, we'll say so.
Add-On Services
Workflow Automation Services
Many AI implementations uncover workflow issues that need fixing first. We offer these as standalone services or bundled with AI implementation.

Workflow Audit & Optimization

From $1,500

Review your workflows, identify conflicts and redundancies, provide consolidation roadmap.

Custom Coded Workflow Actions

From $2,500

Build custom logic HubSpot can't do natively (requires Data Hub Professional).

Workflow Migration

From $5,000

Migrate automation from Marketo, Pardot, or other platforms to HubSpot.

Ongoing AI Optimization: From $2,000/month retainer for conversation review, knowledge base updates, agent performance tuning, and new agent rollouts as HubSpot releases them.
HubSpot's AI Ecosystem
HubSpot's AI Agent Ecosystem
HubSpot offers 25+ AI agents across marketing, sales, service, and operations — from Customer Agent (27,000+ installs) to newer tools like RFP Agent and Content Agent. Each has different requirements, pricing, and use cases.

Customer Agent

Resolves customer conversations automatically. 65%+ resolution rate. Requires Service Hub Professional or higher.

Prospecting Agent

Researches contacts, crafts personalized outreach, follows up automatically. Requires Sales Hub Professional or higher.

Data Agent

Automatically fills gaps in customer data with custom research. Works across Smart CRM and workflows.

Breeze Assistant

Prompt-based AI assistant. Writes emails, generates reports, builds workflows. Free at all tiers.

Social Post Agent

Turns calendar events into ready-to-post social content.

Deal Loss Agent

Identifies lost deal trends and recommends improvements.

And 19+ more agents available... Not sure which agents fit your business? Book a free assessment and we'll show you.
Why Pivot
Why Choose Pivot for AI Implementation

We Use HubSpot AI Daily

We're not just implementing these tools for clients — we're using them ourselves. When we recommend Prospecting Agent or Customer Agent, it's because we've tested them, understand their limitations, and know how to configure them for real results.

Technical Specialists with Deep Platform Expertise

We focus exclusively on complex HubSpot implementations. Our team has deployed 50+ integrations (native, middleware, and custom API), consolidated hundreds of workflows, and activated AI agents for companies across industries.

Full Platform Users

We use Sales Enterprise, Data Hub Pro, Commerce Hub, and Content Hub daily. We build with the tools we recommend. When we tell you Data Hub Pro is worth it, it's because we're using it ourselves.

Transparent Pricing

You don't need enterprise budgets to get sophisticated AI solutions. Agent activations: $2,500. Full implementations: From $5,000. Custom AI builds: From $10,000. Fixed-price proposals after free assessment.

Realistic Timelines

We give you honest timeframes based on actual project complexity. No overpromising. Most companies start seeing value within the first week of agent activation — even before full optimization is complete.

Track Record

50+ integrations deployed (native, middleware, and custom API). Using HubSpot AI daily in our own operations. Clients seeing 40-60% reduction in manual work after AI implementation.

Our Process
Our AI Implementation Process
Three phases from assessment to optimization. Most companies start seeing value within the first week.
01

Free AI Assessment

45 minutes

  • Review your current HubSpot setup and subscription tier
  • Identify AI agent opportunities matched to your goals
  • Assess data quality (what needs cleanup before AI?)
  • Forecast Breeze credit usage (avoid surprise costs)
  • Share 2-3 quick wins you can activate immediately
  • Provide clear next steps and realistic timeline

Deliverable: AI readiness assessment with specific recommendations — whether or not you work with us.

02

Implementation

1-6 weeks (depending on tier)

  • Agent configuration (tone, escalation rules, workflows)
  • Knowledge base audit and content preparation (if needed)
  • Integration with CRM and external systems (if needed)
  • Sandbox testing with real-world scenarios
  • Team training on daily use and management
  • Performance monitoring setup

Deliverable: Working AI agent(s) deployed to production with complete documentation and training.

03

Optimization & Support

30 days (included)

  • Performance monitoring and adjustment
  • Knowledge base refinement based on actual conversations
  • Escalation rule tuning
  • Team check-ins and additional training as needed
  • Priority support for questions and issues

Deliverable: Optimized AI agent performing reliably with your team confident in managing it.

Optional: Ongoing management available from $2,000/month for continued optimization, knowledge base updates, and new agent rollouts.
FAQ
Frequently Asked Questions

Breeze Assistant is free with any HubSpot subscription. Customer Agent costs $1 per conversation (100 Breeze credits). Prospecting Agent costs 100 credits per enrolled contact.

Your HubSpot subscription includes monthly credits (for example, 3,000 credits with Professional tier). We'll help you forecast credit usage during your free assessment to avoid surprise costs.

Our implementation services are separate from HubSpot's credit costs. See pricing tiers above.

No. AI handles repetitive tasks so your team focuses on work that requires human judgment, creativity, and relationship building.

Think capacity expansion, not headcount replacement. The companies seeing the best results use AI to eliminate busy work — data entry, basic customer questions, initial research, meeting notes — so their team can focus on strategic work, complex problem-solving, and high-value customer interactions.

Common situation. Most companies have data quality issues — duplicates, missing fields, inconsistent naming, conflicting workflows.

We can handle data cleanup as a separate engagement or bundle it with AI implementation. We'll identify data issues during your free AI assessment and recommend the right approach.

Breeze Assistant: Free at all subscription tiers

Customer Agent: Requires Service Hub Professional or higher

Prospecting Agent: Requires Sales Hub Professional or higher

Content/Social Agents: Require Marketing Hub Professional or higher

Breeze Intelligence (data enrichment): Separate subscription, pricing varies by volume

We can audit your current subscriptions during a free AI assessment and recommend the most cost-effective path to the AI capabilities you need.

Agent Activation (Tier 1): 1-2 weeks for agents that work out of the box

Full Implementation (Tier 2): 2-4 weeks for agents that need content preparation and workflow design

Custom AI Solutions (Tier 3): 3-6 weeks for custom coded actions and external API integrations

Most companies start seeing value within the first week of agent activation — even before full optimization is complete.

Have more questions? Book a free assessment to discuss your specific situation.
Get Started
Get Started with AI in HubSpot
Free AI Readiness Assessment

Not sure if your HubSpot is ready for AI? We'll tell you in 45 minutes. We'll review your setup and show you where AI can have the biggest impact. You'll walk away with a clear picture of your data readiness, specific tool recommendations, and 2-3 quick wins you can activate immediately — whether or not you work with us.

What we'll cover:

  • Your current HubSpot setup and subscription tier
  • AI agent opportunities matched to your goals
  • Data quality assessment (what needs cleanup?)
  • Breeze credit forecasting (avoid surprise costs)
  • Immediate quick wins you can activate today
  • Clear next steps and realistic timeline
Book Your Free AI Assessment →

Email: jane.johnson@pivotslc.com